Quality health care is possible at home

Outcomes & Satisfaction

The success of Amedisys is measured by the success of our patients. Our expert clinicians, chronic care programs and information systems endeavor together for one goal: high quality health care at home for every patient. 

Physician and Referral Source Satisfaction

Recently, we surveyed more than 750 physicians and referral sources for our patients to measure our performance as their home health care provider. Detya, LLC, a leading research firm, designed the online survey. The results speak for themselves:

  • 98% - would recommend Amedisys to a colleague
  • 97% - quality of care as good or very good
  • 96% - communication as good or very good
  • 97% - responsiveness good or very good
  • 96% - ease of referral as good or very good

"Always willing to go above and beyond to help out with patient needs."
- Referring Medical Clinic

 

Family Satisfaction: Hospice Care

Source:
This Hospice Family Satisfaction survey was conducted by Deyta, LLC, a leading, third-party healthcare research from 11/1/12 - 10/31/13 of Amedisys Hospice Care patients’ family members.

"Service has been friendly and expedient, and the patients report overall satisfaction with care provided by the Hospice team."
- Referring Physician Practice

 

 

Patient Satisfaction: Home Health Care

Source and Methodology:
From the CMS Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey on a rolling 12-month, risk adjusted basis, ending June 2013. “Footprint” is an average of non-Amedisys provider number averages in the states in which Amedisys operates.

 

Medicare Home Health Outcome Measures

Source and Methodology:
Data analysis is from CMS Home Health Compare, based on a rolling 12-month, risk adjusted basis ending September 2013 for quality measures. The unplanned hospital care (emergent/acute care) results are on a rolling 12-month, risk adjusted statistics basis ending June 2013. Lower rates are better regarding Emergent Care and Acute Care results. “Footprint” is an average of non-Amedisys provider number averages in the states in which Amedisys operates.